FAQ
Frequently Asked Questions
Eligibility & Inclusivity
Who can book sessions?
- Sessions intentionally serve Black, Brown, and LGBTQ+ clients, honoring unique experiences and perspectives.
Can anyone purchase products?
- Yes. All clients, regardless of race, background, or identity, can purchase natural formulations, ritual kits, and other offerings.
Booking & Scheduling
Can I reschedule?
- Requests must be made within the policy window provided at booking
- Missed sessions without notice are non-refundable
What if I am late?
- Sessions begin and end at the reserved time to honor your energy and focus
- Late arrivals may reduce your session time
Safety & Ingredients
Who should use caution?
- Consult a healthcare provider if you are pregnant, nursing, managing a medical condition, or under physician care
- Those with severe sensitivities or psychiatric conditions should seek guidance before use
Should I patch test?
- Yes. Always test products on a small area before full application
Confidentiality & Age Policy
Are sessions private?
- Yes. All sessions are confidential, and client information is stored securely
Do you work with minors?
- Yes, with parental or guardian consent
- Age eligibility may vary by offering
Expectations & Scope
Are results guaranteed?
- Energy work supports alignment and clarity, but outcomes vary
- Client participation and integration influence results
Do you provide medical, legal, or financial advice?
- No. Services are supportive and do not replace licensed care
Refund Policy
- Due to the personal and energetic nature of offerings, all sales are final
- Any issues must be reported within 48 hours of delivery
- Payment confirms agreement with all policies